The room was clean and the shuttle service to the airport was a major convenience. However, the entrance had steep stairs with no assistance for luggage, which made accessing the hotel quite difficult. The front desk staff lacked basic friendliness, and there was no remote control in the room, making it hard to order food. The carpeted floors added to the struggle of moving luggage to the room.

This hotel suits me perfectly! It offers free wi-fi, a fitness centre, and a lovely outdoor pool. I remember the staff helping me find my lost ring, which was wonderful. I recommend trying the bar lounge too.

I enjoyed my stay at Sonesta Hotel, where the welcoming staff and clean room created a comfortable environment. Although the need for renovations was apparent, my overall experience was pleasant, especially with the on-site dining options available for guests.

So, I gotta say, the staff at the front desk were actually friendly. Kumar helped us out big time by giving us a late checkout when we needed it on our departure day, and that was a real lifesaver with the kids.

It wasn't exactly cheap, but let's be honest, nothing in this life is.

The airport shuttle provided a convenient way to get to the terminal. The room itself was impeccably clean, which added to my comfort during the stay. Housekeeping responded swiftly when I requested extra toiletries, demonstrating a level of attentiveness.

The service did not meet my expectations.

Convenient Stay with Room for Improvement

I had a brief stay and appreciated the complimentary shuttle service to the airport. The staff were friendly, but I faced some challenges getting timely room service. The modern décor of the King Room was enjoyable, but ensure to verify amenities before your stay. Bring your snacks!

The room was so comfortable, with good furnishings like a desk and fridge. Everything needed for a short stay was there. Loved the free shuttle to the airport, made things easy! But the hotel does feel a bit worn out overall. I wish there were more outlets for charging devices, though – that’s essential when traveling.

Great service from staff and delicious restaurant food, but room had a weird smell.

I had a very positive experience during my recent stay at Sonesta Hotel. The staff was incredibly welcoming and efficient, making my check-in process seamless. My Deluxe King Room was clean and well-appointed, providing a comfortable environment for me to rest after long conference days. The business center was particularly beneficial, allowing me to easily set up and finalize my presentations with quick access to necessary resources. The on-site dining options were also enjoyable, featuring a variety of tasty meals during my stay.

No negative aspects noted.

I thoroughly enjoyed my stay at Sonesta Hotel Houston Iah Airport. The decor was warm and inviting, and I appreciated the well-maintained paths and easy access to all areas, making it convenient for seniors like me.

More varied dining options for seniors would be helpful.

The staff was cheerful and went above and beyond to help. The room was clean and the air conditioning was effective.

It wasn't exactly cheap, but still acceptable for the quality.

I had a very positive experience during my recent stay at Sonesta Hotel. The staff was incredibly welcoming and efficient, making my check-in process seamless. My Deluxe King Room was clean and well-appointed, providing a comfortable environment for me to rest after long conference days. The business center was particularly beneficial, allowing me to easily access necessary resources and finalize my presentations. The on-site dining options were also enjoyable, featuring a variety of tasty meals during my stay.

Shuttle service to the airport is convenient. Some noise disturbances from other guests made it hard to sleep. Room felt clean and spacious. Overall, a decent stay, but watch out for the noise levels.

I had a very positive experience during my recent stay at Sonesta Hotel. The staff was incredibly welcoming and efficient, making my check-in process seamless. My room was clean and well-appointed, providing a comfortable environment for me to rest after long conference days. The business center was particularly beneficial, allowing me to easily set up and finalize my presentations with quick access to necessary resources. The dining options on-site were also impressive, featuring a variety of tasty meals during my stay.

Just a fitting option for a relaxing holiday in Houston with value for money. The staff went above and beyond to provide a great breakfast buffet for our team. Be prepared for some dated interiors.